Privacy Policy
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1. Introduction
Powell Consulting Group (‘PCG,’ ‘we,’ ‘us,’ or ‘our’) is committed to protecting the privacy and confidentiality of the personal information of our clients, website visitors, course participants, and business partners. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at pcgconsults.com or engage with our services.
By using our website or services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information You Provide Directly
We may collect the following types of personal information that you voluntarily provide to us:
- Full name and job title
- Email address and phone number
- Organization or company name
- Mailing or billing address
- Information submitted through contact forms, course registration, or consultation inquiries
- Payment or billing information (processed through secure third-party payment processors)
2.2 Information Collected Automatically
When you visit our website, we may automatically collect certain technical information, including:
- IP address and browser type
- Pages visited and time spent on the site
- Referring website or search terms
- Device type and operating system
3. How We Use Your Information
PCG uses the information we collect for the following purposes:
- To respond to your inquiries and provide requested services
- To process course registrations and manage training programs
- To send administrative communications, including confirmations and updates
- To send marketing or promotional materials, where you have consented
- To improve our website, services, and course offerings
- To comply with applicable laws, regulations, and contractual obligations
- To fulfill obligations under our government and private sector contracts
4. Sharing of Information
PCG does not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
- With trusted service providers who assist in operating our website or delivering services, subject to confidentiality agreements
- With government clients or contracting agencies as required under applicable contracts or federal regulations
- With law enforcement or regulatory authorities when required by law or to protect the rights and safety of PCG and others
- In connection with a merger, acquisition, or sale of business assets, where data transfer is necessary
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Course records and training documentation may be retained for a period consistent with professional development and compliance requirements.
6. Security
PCG implements reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. As a Service-Disabled, Veteran-Owned Small Business with nearly 40 years of industry experience, we take data security seriously. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your location and applicable law, you may have the following rights regarding your personal information:
- The right to access and receive a copy of the personal information we hold about you
- The right to request correction of inaccurate or incomplete information
- The right to request deletion of your personal information, subject to legal obligations
- The right to opt out of marketing communications at any time
To exercise any of these rights, please contact us using the information provided in Section 10.
8. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience, analyze site traffic, and improve our services. You may configure your browser to refuse cookies; however, some features of our website may not function properly as a result.
9. Third-Party Links
Our website may contain links to third-party websites. PCG is not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Contact Us
If you have questions or concerns about this Privacy Policy, or to exercise your privacy rights, please contact us:
Powell Consulting Group (PCG)
Website: www.pcgconsults.com
Email: info@pcgconsults.com
11. Updates to This Policy
PCG reserves the right to update this Privacy Policy at any time. We will post the revised policy on our website with an updated effective date. Your continued use of our website or services following the posting of changes constitutes your acceptance of those changes.